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FAQ

 

ATM Service – There are ATM machines located inside the Arena, near the Box Office.

 

Alcoholic Beverages and Drugs – Are not permitted on the festival grounds. Anyone found under the influence or in possession of these substances will be escorted off the property and/or referred to local law enforcement.

 

Artist Merchandise – National acts will have merchandise available for sale inside the arena. Outside stage bands will have merchandise available near the stage they played on.

 

Children – Kids under the age of two years that can sit on their parents lap do not need a ticket.

 

Food and Water – You are welcome to bring your own food/drinks during the day. No glass please. No outside food or beverages may be brought into the arena.

 

Location – Prescott Valley Event Center is located in Prescott Valley, AZ  3201 N Main St  Prescott Valley, AZ 86314. 80 miles north of Phoenix, just north of the Entertainment District.

 

Lost and Found – All lost and found items should be taken to and retrieved from the Information/Lost & Found booth located at the Extreme Faith Booth.

 

Parking – Parking is free.

 

Pets – Are not allowed on the festival grounds (service animals – seeing-eye dogs, etc. – accepted).

 

Prayer Tent – Is located across from the Extreme Faith Booth.

 

Security – Teams will be on duty throughout the day and night. However, it is suggested that all valuables be locked in your car or secured otherwise. All attendees are expected to cooperate with all festival policies/guidelines,  all staff and security personnel. Elevate Music Festival is not responsible for lost or stolen property.

 

Sunday Morning Service – Will be held at Elevate Music Festival Outside Stage 11:00 – 12:00p.m. with incredible praise and worship music lead by Justin Unger.

 

Tickets – Elevate Music Festival will not be responsible for lost, stolen, or misplaced tickets. No refunds will be given.  Your ticket will be required inside the arena.

 

Ushers – Will be on duty during all concerts to help keep aisles clear, maintain order, assist in making all performances safe and enjoyable for all. Please follow their directions.

 

Photography/Video Recording – Videotaping or audio recording of any part of the concert is prohibited due to copyright laws. This policy is strictly enforced.  No Flash photography.  Photos may be taken for personal use only.